+86 166 9620 9725 Mobile Phone
+8616696209725 Whatsapp
+86 182 3690 7910 Wechat
admin@zzolive.com E-mail
Q: How to ensure the products' quality?
Olive: Samples to test before bulk order is acceptable. Fact speaks louder than words, so you can test the machine and its performance by yourself. Or you can send inspection team to our factory to check your order status before shipment.
Q: Can have video call to learn more about product?
Olive: It’s warmly welcome. You can check our different models oxygen concentrators, and ask the questions on product details, and we can also show you our working office and production line.
Q: How to purchase your product?
Olive: Inquiry→ Recommendation → Offer → PI → Confirm PI → Arrange payment →Production → Shipment
Q: What's your trading term?
Olive: 1. Payment terms: T/T, Alibaba or L/C. 2. Lead time: normally in 7-10 days after deposit received. 3. Shipping port: Shanghai / Beijing / Qingdao / Ningbo, China 4. Discounts: We offer discount for big quantity.
Q: We have our own company logo, can you produce?
Olive: Yes, of course. Customized OEM printing is avaliable.
Q: What's the working voltage and plug for my country?
Olive: Voltage is 100~240 VAC for battery oxygen concentrator, while 220V or 110V for electric oxygen concentrators. Moreover, we can also provide customized oxygen concentrators like 220V 60Hz, 100V 60Hz etc. And plugs like EU, US and Australia plug etc, are all available. So we will choose the one which is suitable for your country.
Q: What is the sound level of your machine?
Olive: We adopt multi layer noise design, and the sound level is less than 45db for 5 liter.
Q: How long is for the warranty period of your oxygen concentrator ?
Olive: 2 years, or 5,000 hours for the electric oxygen concentrators, which comes earlier.
Q: What Is the oxygen flow of your machine?
Olive: For 3L machine, the flow is 0-3L/min. And for 5L machine, the flow is 0-5L/min. For 8L machine, the flow is 0-8L/min. And for 10L machine, the flow is 0-10L/min. For 20L machine, the flow is 0-20L/min.
Q: How Long is the lifespan of your machine?
Olive: We use imported CECA molecular sieve from France for the electric oxygen concentrators, and the lifespan is more than 18,000 hours.